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News & Announcements


Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Personal Internet Banking service from 23:30 Saturday, 21 May 2016 to 06:30 Sunday, 22 May 2015.

Please click here for more details.

Changes to HSBC Retail Banking Tariff and HSBC Premier Tariff

From 15 June 2016, HSBC Bank will change the charges applied to Dormant Account (no debit transaction in 12 consecutive months) and Unclaimed Account (no debit transaction in 24 consecutive months).

Please click here for HSBC Retail Banking Tariff and HSBC Premier Tariff for details.

2016 Customer Experience Survey

To continue to provide best in class service to you, we have teamed up with Ipsos Vietnam, a renowned market research and consultancy firm, to seek your feedback on our service performance, and Bao Viet services rendered to bancassurance insurance policy holders.

Please click here for more information.

HSBC Credit Card’s finance charge

Please click here for details.

Summarised financial statements 2015

HSBC Bank (Vietnam) Ltd. announces the summarised financial statements for the year ended 31 December 2015.

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Safety checks at HSBC ATMs nationwide

HSBC commits to provide quality services to our customers. We have recently completed our regular maintenance and safety checks on all our ATMs country wide (including electrical checks). All HSBC ATMs are in good condition and safe for customers' use.

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