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News & Announcements

Fraud Alert – ATM Skimming Activities

ATM skimming in Vietnam has been on a rise. It is common that fraudsters install skimming devices including card reader, pinhole camera or remove the ATM keypad shield to steal your card’s information.

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Revision of Terms and Conditions of Telegraphic Transfers and Demand Drafts

HSBC revises the Terms and Conditions of Telegraphic Transfers and Demand Drafts for HSBC retail customers and corporate customers, effective from 01 October 2014.

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List of customers receiving rewards of "Predict football competition in Brazil, receive cash-back VND 50 million" - (28/06/2014 - 31/07/2014)

Congratulations to the 6 customers who won prizes from the "Predict football competition in Brazil, receive cash-back VND 50 million" promotion from 28 June 2014 to 31 July 2014.

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Winner Announcement of the "Exclusive Experience with HSBC Premier World MasterCard®"promotion - Lucky Draw Round 3 & 4

Congratulations to the HSBC Premier Customers who have won First Prize and Second Prize of the "Exclusive Experience with HSBC Premier World MasterCard®" promotion. The First Prize is a Sydney tour for two persons to enjoy Justin Timberlake live concert, and the Second Prize is a Singapore tour for two to watch the 2014 Formula 1 (F1) race.

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Third Party Sales Agents (TPSAs)

Are our business partners in telemarketing services. They are permitted to provide guidance and receive customers' documents for Personal Installment Loan and Credit Card on behalf of HSBC Bank (Vietnam) Ltd.

Safety checks at HSBC ATMs nationwide

HSBC commits to provide quality services to our customers. We have recently completed our regular maintenance and safety checks on all our ATMs country wide (including electrical checks). All HSBC ATMs are in good condition and safe for customers' use.

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