PhoneBanking Service

Call our complimentary Phone Banking Service Hotline 24 hours a day, 7 days a week and arrange a variety of your banking needs. Make account inquiries and transfer between your accounts, check your latest transactions and pay your credit card bills - all through your telephone.

• Manage your banking needs on your schedule.
• Fast access anytime, anywhere.
• Secure transactions.

HSBC PhoneBanking allows you to do the following:

Enquiries/ Information

• Check your account balance on bank accounts & credit card accounts.
• Details of your recent transactions on bank accounts and credit card accounts.
• Details of your time deposit accounts and loan accounts.
• Enquiries on exchange rates and interest rates.
• Enquiries on internet banking, latest promotion, apply for credit card or personal loans.

Transfer and payment

• Pay your HSBC credit card bill.
• Transfer between your own accounts.

Other services

• Request for a Statement.
• Request for ATM PIN.
• Change PhoneBanking PIN.
• Report lost/stolen card.

* User Guide

Available to all HSBC customers.

• Simply complete the application form and return at any of HSBC branches in Vietnam, or
• Send to Services department (SVS) - PO box 981, Sai Gon Central Post Office, Ho Chi Minh city, Vietnam.