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Important Notices
  Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Personal Internet Banking service from 23:30 Saturday 21 May 2016 to 06:30 Sunday, 22 May 2015.
Please kindly click here for more details.
2. Save time by simply sending your banking requests to HSBC Internet Banking Mailbox
  To provide you with a better service, we are delighted to broaden the range of services that you can submit requests online. Some of the useful requests are: Request to re-issue credit card statement, Request account and credit card confirmation, Card purchase transaction dispute and a lot more.
Please kindly click here for more details.
3. Update your contact information today!
  To fully enjoy the benefits that come with being an HSBC customers, update your contact information today.
1. To update your email or phone number, please log in HSBC Internet Banking and perform click on “Service” and choose “Update personal information” on the left-handed menu to update.
2. To update your correspondence address, please log in HSBC Internet Banking and perform click on “Service” and choose “Update correspondence address” on the left-handed menu to update or visit your nearest HSBC branch/ transaction office for support.
Click here for more details.
Online Security

At HSBC, we strive to deliver the most secure and convenient online banking services for our customers. As part of our effort to maintain the highest level of security on our site and for our internet banking users, we ask that you read and be aware of the below information.
  • Make sure you have the latest security updates & patches
  • Install anti-virus software
  • Use personal firewalls
  • Read our password advice
  • Use an anti-spyware program

More details

PC Requirements for HSBC's Internet Banking

The following set-up is preferable to have the best experience with this site:
  • Screen resolution:1024x768
  • Operating system: Windows XP
  • Web browser: Internet Explorer version 6.0 or above which uses 128-bit SSL encryption
  • Cookies and Javascript: enabled

Other browsers and operating systems may not be fully compatible and may not display the content properly.

Need assistance?
Personal Internet Banking
- Call our HSBC Contact Center at (84 8) 37 247 247 (the South), (84 4) 62 707 707 (the North).
- For Premier customers, you can call us on (84 8) 37 247 666 .
- E-mail us at direct@hsbc.com.vn.
- Click here for a step-by-step online demo guide to Personal Internet Banking.

Forgot username or password
Please call HSBC Contact Center at (84 8) 37 247 247 (the South), (84 4) 62 707 707 (the North). Alternatively, you can refer to the step-by-step online demo guides for password reset.

HSBC Mobile Banking
You can also use HSBC Mobile Banking app, fast, convenient banking on the go.

HSBC Mobile Banking - Apple store   HSBC Mobile Banking - Google Play