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News & Announcements

Save time by simply sending your banking requests to HSBC Internet Banking Mailbox

To provide you with a better service, we are delighted to broaden the range of services that you can submit requests online. Some of the useful requests are: Request to re-issue credit card statement, Request account and credit card confirmation, Card purchase transaction dispute and a lot more.

Please kindly click here for more details


Congratulations to the Credit Cardholders who have succefully redeemed Lotte or Parkson vouchers in HSBC Credit Card Promotion - "Summer 2015".

Please see below for details:

List of 100 successful redeemers of 2nd round redemption.

HSBC will inform successful redeemers about the time and procedures to receive the vouchers in Oct-15 onwards


Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our ATM network from 2:00 am Monday, September 28th 2015 to 7:00 am Monday, September 28th 2015.

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From 1 October 2015 until 31 December 2015, HSBC Bank (Vietnam) Ltd. would like to migrate all customers’ payments into HSBCnet/Internet Banking or Smart Form. The purpose of the project is to ensure we can mitigate risks of processing errors that can arise from manual payment, thus enhancing security for customers, increasing speed of service and lowering payment fees. Retail Banking and Wealth Management customers can call our Contact Center at 84-8-37247247 and Corporate customers can contact their Relationship Manager/Client Service Manager for further information.

Safety checks at HSBC ATMs nationwide

HSBC commits to provide quality services to our customers. We have recently completed our regular maintenance and safety checks on all our ATMs country wide (including electrical checks). All HSBC ATMs are in good condition and safe for customers' use.

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