HSBC Travel Care insurance

Have you or any of your friends or relatives experienced problems & stress during a vacation/business trip as a result of losing baggage, a sickness, a flight delay, or emergency medical treatment? Travel Care Insurance now can provide the best in emergency assistance cover - at a time when you most need it, as well as help to protect you from this financial burden.

Benefits

  • Emergency Assistance Service
    Including Baggage and Personal Effects cover, Delayed Baggage cover, Personal Money and Travel Documents cover
  • Personal Accident cover - up to VND 6 billion
  • Medical Expenses cover - up to VND 3 billion, with automatic cover for follow up treatment in Vietnam
  • Emergency Medical Evacuation - unlimited
  • Hospital Cash Benefit - up to VND 40 million in aggregate
  • Terrorism cover for all plans

If payment through Online Payment Gateway of Baoviet Insurance Corporation is chosen as a premium payment method, you are recommended to apply for Travel Care at least 01 working day before departure in order for us to process your application. 

If payment in cash at counters or transfer from other banks is chosen as a premium payment method, you are recommended to apply for Travel Care at least 05 working days before departure in order for us to process your application.

Cover plans

Get an instant quote online for any of our Travel Care products
Benefit Category Bronze Plan (Vietnam only)
Silver Plan
Gold Plan Diamond Plan
Personal Accident Benefits
Yes Yes
Yes
Yes
Medical and other expenses
Not Applicable Yes
Yes
Yes
Medical Expenses
Not Applicable
Yes
Yes
Yes
Extensions of cover
Not Applicable
Yes
Yes
Yes
Emergency Medical Evacuation expenses
Yes Yes
Yes
Yes
Hospital Cash Benefit
Not Applicable
Not Applicable
Yes
Yes
Baggage and Personal Effects
Not Applicable
Not Applicable
Yes
Yes
Delayed Baggage
Not Applicable
Not Applicable
Yes
Yes
Personal Money and travel documents
Not Applicable
Not Applicable
Yes
Yes
Personal Liability
Not Applicable
Not Applicable
Yes
Yes
Travel Delay
Not Applicable
Not Applicable
Yes
Yes
Loss of Deposit or Cancelation
Not Applicable
Not Applicable
Yes
Yes
Curtailment of Trip
Not Applicable
Not Applicable
Yes
Yes
Golf 'Hole in One'
Not Applicable
Not Applicable
Yes
Yes
Reimbursement of rental vehicle excess
Not Applicable
Not Applicable
Yes
Yes
Get an instant quote online for any of our Travel Care products
Benefit Category Personal Accident Benefits
Bronze Plan (Vietnam only)
Yes
Silver Plan
Yes
Gold Plan Yes
Diamond Plan Yes
Benefit Category Medical and other expenses
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Yes
Gold Plan Yes
Diamond Plan Yes
Benefit Category Medical Expenses
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Yes
Gold Plan Yes
Diamond Plan Yes
Benefit Category Extensions of cover
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Yes
Gold Plan Yes
Diamond Plan Yes
Benefit Category Emergency Medical Evacuation expenses
Bronze Plan (Vietnam only)
Yes
Silver Plan
Yes
Gold Plan Yes
Diamond Plan Yes
Benefit Category Hospital Cash Benefit
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Not Applicable
Gold Plan Yes
Diamond Plan Yes
Benefit Category Baggage and Personal Effects
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Not Applicable
Gold Plan Yes
Diamond Plan Yes
Benefit Category Delayed Baggage
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Not Applicable
Gold Plan Yes
Diamond Plan Yes
Benefit Category Personal Money and travel documents
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Not Applicable
Gold Plan Yes
Diamond Plan Yes
Benefit Category Personal Liability
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Not Applicable
Gold Plan Yes
Diamond Plan Yes
Benefit Category Travel Delay
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Not Applicable
Gold Plan Yes
Diamond Plan Yes
Benefit Category Loss of Deposit or Cancelation
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Not Applicable
Gold Plan Yes
Diamond Plan Yes
Benefit Category Curtailment of Trip
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Not Applicable
Gold Plan Yes
Diamond Plan Yes
Benefit Category Golf 'Hole in One'
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Not Applicable
Gold Plan Yes
Diamond Plan Yes
Benefit Category Reimbursement of rental vehicle excess
Bronze Plan (Vietnam only)
Not Applicable
Silver Plan
Not Applicable
Gold Plan Yes
Diamond Plan Yes

Eligibility

  1. Age limits:
    1. The Policy covers any Vietnamese citizen or foreigner residing or working in Vietnam, aged six months to 85 years (inclusive) 
    2. Adult means persons aged between 17 to 85. 
    3.  Children aged between 12 to 16 who are not travelling with their parents, may apply for coverage upon payment of the adult premium, but only child benefits shall apply. 
    4. Children aged 11 and below must be accompanied by and insured together with an Insured Adult.
  2. Place of departure: Must be trips originating from Vietnam only.

How to apply

Review and choose the Travel Care plan that most suits your needs through the Travel Care comparison table.

Apply online

Apply now for better protection wherever you are!

Call us

(84 28) 37 247 247 (the South)

(84 24) 62 707 707 (the North)

Operating hours: from 8am to 10pm daily

How to claim

In order to help us to deal with your claim as quickly as possible, please have all information regarding the circumstances and details of your claim in hand, then notify us in one of the following ways/ addresses, whichever is most convenient for you:

Important information

Travel Care Insurance is underwritten by Bao Viet Insurance Corporation, 104 Tran Hung Dao Street, Cua Nam Ward, Hoan Kiem District, Hanoi, Vietnam. The information of this product may be amended by Bao Viet Insurance Corporation from time to time and HSBC Bank (Vietnam) Ltd. shall not be responsible for such amendment.

This webpage contains only general information. The specific terms, exclusions and conditions applicable to this insurance are described in the Policy which will only be issued upon acceptance of the Proposal Form. A person interested in this product should consider whether the product is suitable before making a commitment to purchase the product. 

BaoViet General Insurance authorised agents or distributors, including HSBC Bank (Vietnam) Ltd. (together "the Agents") are neither the underwriter nor broker for the customers. To the fullest extent permissible pursuant to applicable law, the Agents make no warranties or representation as to the accuracy, correctness, reliability or otherwise of the content of this webpage. Under no circumstances, including, but not limited to negligence, the Agents or any party involved in creating, producing or delivering the webpage shall not be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the liability to use, the information in this webpage, even if the Agents have been advised of the possibility of such damages.

The Agents are not suppliers of the products and shall not accept liability in relation thereto. 

Issued by HSBC Bank (Vietnam) Ltd
.