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How to activate your HSBC credit card

It's quick and easy to activate your card using the HSBC Vietnam app.

When your new credit card arrives, you'll need to activate it before you can use it. You can use the HSBC Vietnam app to activate your new card anytime, anywhere, so you can start using it instantly.

How to activate your card using the HSBC Vietnam app

Step 1: Log on to the HSBC Vietnam app and select your credit card account from the summary page.

Step 2: Tap 'Manage cards'.

Step 3: Select 'Activate card'

Step 4: Tap 'Activate' to submit your request.

Congratulations! Your new card will be activated instantly and ready to use.

How to activate your card over the phone

Step 1: Call our hotline:

Step 2: Press 1 for Vietnamese or 2 for English and then enter your 16-digit card number followed by '#'

Step 3: Press 1 for card activation

Step 4: Answer your security questions

 

Congratulations! Your new card will be activated instantly and ready to use.

How to activate your card by SMS

Check the sticker on the back of your new card for easy instructions on how to activate it by SMS.

Need more help?

You can call our Contact Center on one of the following numbers:

Premier customers (24/7): (84 28) 37 247 666

HSBC Visa Platinum Card holder: (24/7): (84 28) 37 247 248

Personal Banking customers: (84 28) 37 247 247 (the South) or (84 24) 62 707 707 (the North)

Already use Online Banking?

Download our app available on iOS version 12.2 or above and Android version 6.0 or above.

Find out more about using your credit card

 
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Choose from a range of Credit Cards which best suits your lifestyle.

 
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Get your favorite items and convert into 0% interest instalment plan no fee, tenors up to 24 months at HSBC partners.

 
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