HSBC Mobile Banking app

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HSBC Mobile Banking

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Do your banking anywhere

Stay in control of your finances easily with our HSBC Mobile Banking app. Whether you're checking your balances or transferring money, the app lets you do your banking wherever you are.

Why you'll want the app

Keep a close eye on your transactions

Watching your incomings and outgoings couldn't be easier, as you can check your account balances and recent transactions quickly
Move money with ease

Send money to your saved payees and new payees in just a few seconds. Transferring money between your own accounts is even easier
Security you can rely on

Log on conveniently and securely with built-in technology, using your Digital Secure Key or Biometric capabilities.

Key app features

Check out some of key features of our mobile app:

Instant transfer NAPAS 247

Real-time sending and receiving anytime, anywhere
Bill Payment

Pay your bills easily anytime, anywhere with your mobile device
Change contact details

Add/edit your phone numbers (mobile phone, home or work phone), email address fast and easy
Push notifications

Get instant updates on your credit card spending activity sent straight to your mobile phone

Real-time fund transfers using QR code

Transfer in just a few simple steps by scanning your payee’s VietQR code.
Spend Instalment

Convert your Credit Card spend into affordable monthly instalments
Card Activation

Instantly activate your credit card in just a few simple clicks
Pay with Points

Redeem your Reward Points to make payment for your credit card & immediately increase your available limit

Manage your cards on the go

Take charge of your card management with our app features, designed for convenience and security.

Activate your new credit/debit cards directly in the app
Reset your credit or debit card PIN with ease
Temporarily block or unblock your credit/debit cards in seconds

Explore now

Get the app

Already use Online Banking?

Download the app and use it straightaway.

Available on iOS version 15 and above and Android version 9.0 and above.

HSBC Vietnam app does not support any beta or unofficial releases for iOS and Android.

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QR code for HSBC Mobile Banking App to Apple app store

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QR code for HSBC Mobile Banking App to Google play store

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Don't have Online Banking?

You need to register for Online Banking before you can use the HSBC Mobile Banking app.

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Frequently asked questions

Your default online transfer limits for different categories:
Transaction category	Daily limit*
Linked account transfers	VND4,000,000,000
Transfers to registered payee	VND2,000,000,000
Transfers to non-registered payee	VND1,000,000,000
Bill payments	VND100,000,000

Your default online transfer limits for different categories:
Transaction category	Linked account transfers
Daily limit*	VND4,000,000,000

Transaction category	Transfers to registered payee
Daily limit*	VND2,000,000,000

Transaction category	Transfers to non-registered payee
Daily limit*	VND1,000,000,000

Transaction category	Bill payments
Daily limit*	VND100,000,000

*The following types of transactions are not applicable:

Online overseas transactions to overseas banks or domestic transactions to local banks in foreign currencies
Transactions with beneficiaries not registered with us through our beneficiary registration form or HSBC Online Banking's secure messages
Transactions that are not processed on the requested dates

To change your daily online transfer limits, you can:

Option 1: send your request through our secure messages by following these steps:

Find 'Secure messages' under 'Quick links'
Select 'Send us a message'
Choose 'PIB daily transaction limit revision' from the dropdown list
Enter your detailed instructions in the message and select 'Send'

Option 2: visit your nearest branch / transaction office

If you need further assistance, visit your nearest branch / transaction office or call our Contact Center for more information.

You can add your contact details or change your existing details. You can do this for email and your phone numbers.

Select the profile icon in the top right corner of the screen.
Select 'Update your personal details'.
Add a new phone number or email address, or select an existing one to change it.

Mobile Banking is designed specifically for ease of use on mobile devices. Your phone's built-in features like touchscreens are used and information is properly formatted for a smaller screen.

iPhone, iPad and iPod Touch with iOS version 15.0 or above
Mobile handsets with Android OS version 9.0 or above
Android tablets with Android OS version 9.0 or above and a display screen size of 7" or larger

You can continue to use your current version of the HSBC Vietnam app until 4 Dec 2024. If you do not update your device's operating system to Android version 9.0 iOS version 15 or above, you will no longer be able to use the HSBC Vietnam app.

If you don't have a compatible device, please contact us for more help.

For device using iOS, you can go to Settings >> General >> About. Look for 'Version' or 'Software Version'

For device using Android, you can go to Settings >> (System) >> About phone >> Android version (this path may vary by device)

Read all mobile banking FAQs to learn more about the frequently asked questions of our mobile banking services

Do your banking anywhere

Why you'll want the app

Key app features

Manage your cards on the go

Get the app

Already use Online Banking?

Don't have Online Banking?

Frequently asked questions

What’s my online transfer daily limit and how do I change it?

How do I update my contact details in the HSBC Vietnam app?

How is Mobile Banking different to Online Banking?

What mobile devices does the HSBC Vietnam app support?

What will happen if I don't update the operating system to Android 9.0 / iOS 15 or above?

How can I check my device's operating system (OS) version?