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Maintenance Schedule

System downtime notice

HSBC Service Maintenance Notice

Published 15 Sep 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Online Banking and Mobile Banking system from 7:00 PM on Saturday, September 17th 2022 to 02:00 AM on Sunday, September 18th, 2022 Vietnam Time (GMT+7).

Please click here (PDF,457KB) for details.

HSBC Service Maintenance Notice

Published 08 Sep 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Mobile Banking system from 09:30 AM to 11:00 AM on Sunday, September 11th, 2022 Vietnam Time (GMT+7).

Please click here (PDF,457KB) for details.

HSBC Service Maintenance Notice

Published 26 Aug 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Mobile Banking system from 0:30 AM to 03:00 AM on Sunday, August 28th, 2022 Vietnam Time (GMT+7).
Please click here (PDF,539KB) for details.

HSBC Service Maintenance Notice

Published 19 Aug 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 02:00am to 06:00am on Monday, 22 August 2022, Vietnam time (GMT+7) and 02:00am to 06:00am on Monday, 31 October 2022, Vietnam time (GMT+7)

Please click here (PDF,539KB) for details.

HSBC Service Maintenance Notice

Published 18 Aug 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 00:00AM to 05:00AM and 9:30AM to 01:00 PM on Sunday, August 21st, 2022 Vietnam Time (GMT+7).

Please click here (PDF,468KB) for details.

HSBC Service Maintenance Notice

Published 12 Aug 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Mobile Banking system following bellow schedule:

  • From 11:00 PM on Friday, August 12th, 2022 to 02:00 AM on Saturday, August 13th 2022 Vietnam Time (GMT+7).
  • From 7:00 AM to 11:00 AM on Sunday, August 14th 2022 Vietnam Time (GMT+7).
  • From 9:00 PM to 12:00PM on Sunday, August 14th 2022 Vietnam Time (GMT+7).

Please click here (PDF,459KB) for details.

HSBC Service Maintenance Notice

Published 05 Aug 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 01:30 am to 05:30am on Monday, 08 August 2022, Vietnam time (GMT+7) and 01:30 am to 05:30am on Monday, 05 September 2022, Vietnam time (GMT+7)

Please click here (PDF,542KB) for details.

HSBC Service Maintenance Notice

Published 22 Jul 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 01:00 am to 02:00am on Sunday, 24 July 2022, Vietnam time (GMT+7)

Please click here (PDF,535KB) for details.

HSBC Service Maintenance Notice

Published 21 Jul 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Online Banking, Mobile Banking from 10:00 PM on Friday, July 22nd, 2022 to 0:00 AM on Saturday, July 23rd 2022 Vietnam Time (GMT+7).

During this maintenance period, all the credit card services will temporarily be unavailable, and we apologise for any inconvenience this may cause. HSBC services will resume normal operations after the downtime.

Please click here(PDF,458KB) for more details

HSBC Service Maintenance Notice

Published 07 Jul 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Online Banking, Mobile Banking and Phone Banking systems from 11:00 PM on Saturday, July 09th, 2022 to 10:00 AM on Sunday, July 10th 2022 Vietnam Time (GMT+7).

During this maintenance period, the following services and channels will temporarily be unavailable, and we apologise for any inconvenience this may cause. HSBC services will resume normal operations after the downtime.

Please click here(PDF,458KB) for more details

HSBC Service Maintenance Notice

Published 17 June 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Online Banking, Mobile Banking and Phone Banking systems from 8:00 PM on Saturday, June 18th, 2022 to 7:00 AM on Sunday, June 19th 2022 Vietnam Time (GMT+7).

Please click here(PDF,458KB) for more details

HSBC Service Maintenance Notice

Published 09 June 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Online Banking and ATM systems from 01:30 AM to 05:30 AM on Monday, June 13th, 2022 Vietnam Time (GMT+7).

Please click here(PDF, 456KB) for more details.

HSBC Service Maintenance Notice

Published 08 June 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Online Banking, Mobile Banking and Phone Banking systems from 23:00 PM on Saturday, June 11th, 2022 Vietnam Time (GMT+7) to 07:00 AM on Sunday, June 12th, 2022 Vietnam Time (GMT+7).

Please click here(PDF, 457KB) for more details.

HSBC Service Maintenance Notice

Published 02 June 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 00:00am to 06:00am on Sunday, 05/06/2022, Vietnam time (GMT+7).

Please click here(PDF, 59KB) for more details.

HSBC Service Maintenance Notice

Published 08 March 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our ATM(s) system from 02:00 AM to 07:00 AM on Monday, March 14th, 2022 Vietnam Time (GMT+7).

Please click here(PDF, 457KB) for more details.

HSBC Service Maintenance Notice

Published 02 March 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Online Banking and Mobile Banking system from 00:00 AM to 10:00 AM on Sunday, March 6th, 2022 Vietnam Time (GMT+7).

Please click here(PDF, 457KB) for more details.

HSBC Service Maintenance Notice

Published 19 January 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Bill payment system from 11:00 PM on Thursday, Jan 20th, 2022 to 06:00 AM on Friday, Jan 21th, 2022 Vietnam Time (GMT+7).
Please click here (PDF, 457KB) for more details.

HSBC Service Maintenance Notice

Published 18 January 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Bill payment system from 11:00 PM on Thursday, Jan 19th, 2022 to 06:00 AM on Friday, Jan 20th, 2022 Vietnam Time (GMT+7).

Please click here(PDF, 457KB) for more details.

HSBC Service Maintenance Notice

Published 07 January 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Bill payment system from 11:30 PM on Friday, Jan 07th, 2022 to 06:00 AM on Saturday, Jan 08th, 2022 Vietnam Time (GMT+7).

Please click here(PDF, 457KB) for more details.

HSBC Service Maintenance Notice

Published 04 January 2022

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Bill payment system from 11:30 PM on Tuesday, Jan 04th, 2022 to 02:00 AM on Wednesday, Jan 05th, 2022 Vietnam Time (GMT+7).

Please click here(PDF, 457KB) for more details.

HSBC Service Maintenance Notice

Published 03 December 2021

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Bill payment system from 00:00 AM to 06:00 AM on Saturday, December 4th, 2021 Vietnam Time (GMT+7).
Please click here(PDF, 457KB) for more details.

HSBC Service Maintenance Notice

Published 30 November 2021

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Bill payment system from 00:00 AM to 06:00 AM on Wednesday, December 1st, 2021 Vietnam Time (GMT+7) và from 00:00 AM to 06:00 AM on Thursday, December 2nd, 2021 Vietnam Time (GMT+7).

Please click here(PDF, 457KB) for more details.

HSBC Service Maintenance Notice

Published 30 October 2021

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our ATM system from 11:30 PM on Saturday, Oct 30th, 2021 to 06:00 AM on Sunday, Oct 31st, 2021 Vietnam Time (GMT+7).

Please click here(PDF, 461KB) for more details.

HSBC Mobile Banking Maintenance Notice

Published 18 August 2021

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Mobile Banking system from 10:00 PM to 11:00 PM on Saturday, August 21st, 2021 Vietnam Time (GMT+7).

Please click here(PDF, 464KB) for more details.

HSBC Service Maintenance Notice

Published 13 August 2021

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 00:00 AM to 06:00 AM on Sunday, August 15th, 2021 Vietnam Time (GMT+7).

Please click here(PDF, 468KB) for more details.

HSBC Service Maintenance Notice

Published 7 July 2021

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 00:00 AM to 06:00 AM on Sunday, July 11th, 2021 Vietnam Time (GMT+7).

Please click here(PDF, 464K) for more details.

HSBC Service Maintenance Notice

Published 7 July 2021

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 11:00pm on Friday, 9 Jul 2021 to 02:00am on Saturday, 10 Jul 2021, Vietnam time (GMT+7)

Please click here(PDF, 187KB) for details.

HSBC Service Maintenance Notice

Published 18 June 2021

HSBC Bank (Vietnam) Ltd. would like to inform you that we will conduct system maintenance during timeline below:

  • From 01:30 AM to 05:30 AM (GMT+7) on Monday, 21 June 2020

Please click here(PDF, 202KB)

HSBC Service Maintenance Notice

Published 4 March 2021

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 00:00 AM to 07:15 AM on Sunday, March 14th, 2021 Vietnam Time(GMT+7).

Please click here (PDF, 468KB).

HSBC Service Maintenance Notice

Published 20 November 2020

Please be informed that HSBC Bank (Vietnam) Ltd. Will conduct system maintenance from 00:00am to 05:00am on Monday, Nov 23rd, 2020 Vietnam Time (GMT+7).

Please click here (PDF, 294KB) for more details.

HSBC Service Maintenance Notice

Published 12 November 2020

Please be informed that HSBC Bank (Vietnam) Ltd. Will conduct system maintenance from 10:00pm on Saturday, Nov 14th, 2020 to 05:00am on Sunday, Nov 15th, 2020 Vietnam Time (GMT+7).

Please click here (PDF, 290KB) for more details.

Service Maintenance Notice

Published 5 November 2020

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct Online Banking, Mobile Banking and ATM system maintenance from 00:00am to 05:00am on Sunday, 12 July 2020, Vietnam time (GMT+7)

Please click here (PDF, 281KB) for more details.

HSBC System Maintenance Notice

Published 28 October 2020

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 10:00pm on Sunday, 01 November 2020 to to 06:00am on Monday, 02 November 2020, Vietnam time (GMT+7)

Please click here (PDF, 286KB) for more details.

HSBC Online Banking Maintenance Notice

Published 14 August 2020

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Online Banking system from 23:00pm VNT on Saturday, Aug 15th, 2020 to 05:00am VNT on Sunday, Aug 16th, 2020, Vietnam time (GMT+7)

Please click here (PDF, 284KB) for more details.

HSBC Mobile Banking Maintenance Notice

Published 12 August 2020

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Mobile Banking system from 10:00 pm on Wednesday, Aug 12th, 2020 to 00:00 am on Thursday, August 13th, 2020, Vietnam time (GMT+7)

Please click here (PDF, 278KB) for more details.

Service Maintenance Notice

Published 8 July 2020

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct Online Banking, Mobile Banking and ATM system maintenance from 00:00am to 05:00am on Sunday, 12 July 2020, Vietnam time (GMT+7)

Please click here (PDF, 277KB) for more details.

HSBC ATM Maintenance Notice

Published 19 June 2020

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct Online Banking and ATM system maintenance from 03:00am to 06:00am on Sunday, 21 June 2020, Vietnam time (GMT+7)

Please click here (PDF, 408KB) for more details.

Service Maintenance Notice

Published 12 Jun 2020

HSBC Bank (Vietnam) Ltd. would like to inform you that we will conduct system maintenance during timeline below:

  • From 00:30 AM to 06:30 AM (GMT+7) on Sunday, 14 June 2020
  • From 00:00 AM to 05:00 AM (GMT+7) on Monday, 15 June 2020

Please click here (PDF, 135KB) for details.

HSBC ATM Maintenance Notice

Published 04 June 2020

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct Online Banking and ATM system maintenance from 00:00am to 05:00am on Sunday, 07 June 2020, Vietnam time (GMT+7)

Please click here (PDF, 274KB) for more details.

HSBC service maintenance notice

Published 08 May 2020

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 10:00pm on Saturday, 16 May 2020 to 06:00am on Sunday, 17 May 2020, Vietnam time (GMT+7)

Please click here (PDF, 6KB) for details.

HSBC ATM Maintenance Notice

Published 16 Jan 2020

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct ATM system maintenance from 02:30am to 06:00am on Friday, 17 Jan 2020, Vietnam time (GMT+7).

Please click here (PDF, 245KB) for details.

HSBC Service Maintenance Notice

Published 06 Dec 2019

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from11:00pm on Sunday, 08 Dec 2019 to 04:30am on Monday, 09 Dec 2019, Vietnam time (GMT+7).

Please click here (PDF, 13KB) for details.

Personal Internet Banking Downtime Notice

Published 08 Nov 2019

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Personal Internet Banking service from 00:00am to 05:00am on Sunday, Nov 10th 2019.

Please click here (PDF,274KB) for details.

HSBC Service Maintenance Notice

Published 04 Oct 2019

Please be informed that the HSBC Bank (Vietnam) Ltd. will conduct card system maintenance from 04:00am to 06:00am on Sunday, 6th October 2019, Vietnam time (GMT +7). 

Please click here (PDF,31KB) for details.

Personal Internet Banking And Mobile Banking Downtime Notice

Published 27 Sep 2019

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Personal Internet Banking and Mobile Banking service from 01:00am to 07:00am on Sunday, Sep 29th 2019.

Please click here (PDF,275KB) for details.

09 Sep 2019 - Personal Internet Banking Downtime Notice

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Personal Internet Banking service from 01:00 AM to 06:00 AM on Monday, Sep 09 2019.

Please click here (PDF,180KB) for details.

05 Jul 2019 - Personal Internet Banking Downtime Notice

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Personal Internet Banking service from 00:00 to 06:30 on Sunday, Jul 07 2019.

Please click here (PDF, 183KB) for details.

21 Jun 2019 - Personal Internet Banking Downtime Notice

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Personal Internet Banking service from 23:00 Saturday, 22 Jun 2019 to 07:00 on Sunday, Jun 23 2019.

17 May 2019 - Personal Internet Banking Downtime Notice

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Personal Internet Banking service from 00:00 to 05:00 on Sunday, May 19 2019.

04 Apr 2019 - Personal Internet Banking Downtime Notice

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Personal Internet Banking service from 23:00 on Saturday, Apr 06 2019 to 05:00 on Sunday, Apr 07 2019.

21 Mar 2019 - HSBC Service Maintenance Notice

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance from 01:00am to 06:00am on Sunday, 24 Mar 2019, Vietnam time (GMT +7).

14 Jan 2019 - Personal Internet Banking Downtime Notice

Please be informed that HSBC Bank (Vietnam) Ltd. will conduct system maintenance of our Personal Internet Banking service from 11:00pm on Saturday, Jan 19 2019 to 05:00am on Sunday, Jan 20 2019.