On this page:
How to report a scam or fraudulent activity
How does scam look like?
Phone and text scams (Vishing and Smising)
What is fake website?
Beware of malicious software
Phishing emails with virus attachment from a fake HSBC UK email
Keystroke capturing/ logging
Latest scams related to COVID-19
Stay alerted about scam
What to look out for
Understand how criminals use the internet
Always question uninvited approaches
Avoid online fraud and scams
Protect your personal information
Update your passwords
Update your information
Don't share private information
Shred paper/ card no longer used
Regularly check bank statement
Review your bank and credit card statements for any unusual transactions or withdrawals and notify the bank immediately if you suspect any discrepancies.
Install anti-virus software
Keep your software and browser up to date
Use personal firewalls
Protect your mobile phone and tablet devices
Protect yourself online
How HSBC protects you online
We are constantly reviewing the ways we can help and support you. Our proactive approach includes meeting some of the world's leading security experts to discuss key issues and sponsoring joint initiatives to improve your online security.