Step 1: Register
For Online Banking Registration, you can choose one of the below three options:
- Credit Card number
- Debit Account number
- Phone Banking number
Click on the button below to get started:
Step 2: Collect Security Device
Enjoy HSBC online banking services, you will need your Security Device.
After self-registration for Online Banking, Security Device will be mailed to your registered correspondent address according to the bank’s record within 5-7 working days. Please ensure that your mailing address in our records is up-to-date. (Mailing service only applicable for address in Vietnam). If you have not received your new Security Device, to request redelivery, please contact our Contact Center by calling one of the following numbers:
Personal Banking Customer:
(84 28) 37 247 247 (the South)
(84 24) 62 707 707 (the North)
Platinum Credit cardholder: (84 28) 37 247 248
Premier Customer: (84 28) 37 247 666
Step 3: Activate Security Device
Once you have registered for online banking and received the security device, you will be prompted for ‘Security Device Activation Setup’ upon first log on.
As your Security Device provides extra security, when you log on to online banking with it you have access to all features.