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Ways to bank

Discover all the ways you can bank with us

Online banking

HSBC Personal Internet Banking service provides you with a secure & convenient way to manage your daily finances.

Features and Benefits

  • No registration fee, no annual fee.
  • Enjoy Online Banking services with security codes generated by Digital Secure Key on HSBC Vietnam app.
  • Your finances & transaction information are protected by a sophisticated online security system.
  • Check your accounts & transaction history anytime, anywhere.
  • Free transfers between HSBC accounts in Vietnam.
  • Earn higher rates of interest by converting your balance to Online Time Deposit or Online Savings Account.

How to apply

To register for Personal Internet Banking service, you need a Savings Account, Current Account or an HSBC Credit Card

Bill Payment

Experience the convenience and flexibility of paying your bills conveniently.

Features and Benefits

  • Pay your bills anytime, anywhere
  • Secure bill payment service with HSBC Online Banking and Mobile Banking app
  • Simple and seamless process to manage your bill(s)
  • Pay with your HSBC Current/ Savings Account or Credit Card
  • No processing fee

Mobile banking

HSBC Mobile Banking service helps you connect and complete transactions via your Internet Banking account even more conveniently using your mobile devices.  

Features and Benefits

  • Check account balances & your transaction history anytime, anywhere
  • Convenient transfers between HSBC accounts and other bank accounts
  • Pay your bills
  • Earn higher rates of interest by converting your balance to Online Time Deposits
  • View updated exchange rates & interest rates
  • Convenient access using your Online Banking user name and password

How to apply

To use HSBC Mobile Banking service, you need:

  • Personal Internet Banking service, and 
  • Supported mobile devices which are internet-enabled


Existing Personal Internet Banking customers

Download and install HSBC Mobile Banking App from Apple App Store (applicable for mobile devices using iOS operating system) or Google Play Store (applicable for mobile devices using Android operating system) to log on

New Personal Internet Banking customers

or call our HSBC Contact Center at

(84 28) 37 247 247 (the South) 

(84 24) 62 707 707 (the North)

Digital Secure Key

Digital Secure Key is an upgrading feature which is safer, faster and migrated to HSBC Vietnam App. Download latest version of our app now and experience the new way to bank.

Features and Benefits:

  • Seamless engagement: paying bills and making transaction is now easier when everything you need is only HSBC Vietnam App.
  • Safe and convenient: The security code can be only generated via HSBC Vietnam App from selected devices linking to personal Internet Banking account.

HSBC Account e-Statement

Enjoy the convenience of having your HSBC Account e-Statement delivered straight to your e-mail.

Features and Benefits

  • Fast: Receive your Account e-Statement instantly via e-mail at the moment it is generated.
  • Convenient: View your Account e-Statement anywhere, anytime by accessing your personal email address.
  • Safe and Secure: Your Account e-Statement will be sent directly to your e-mail in the form of a secure PDF attachment, which can only be viewed by using a unique encrypted password.

HSBC Credit Card e-Statement

Enjoy the convenience of having your HSBC Credit Card Statement delivered straight to your email.

Features and Benefits

  • Fast: Receive your Credit Card e-Statement instantly via email the moment it is generated.
  • Convenient: View your Credit Card e-Statement anywhere, anytime, by accessing your personal email address.
  • Safe and Secure: Your Credit Card e-Statement will be sent directly to your email in the form of a secure PDF attachment, which can be viewed by using an unique encrypted password.

SMS Service

HSBC’s free SMS service provides you with accurate, instant alerts about your Credit card purchase transactions and timely updates on our latest notifications and promotions. 

Features and Benefits

  • Registration is automatic and free-of-charge
  • Primary cardholders are instantly alerted every time a purchase transaction is made
  • Receive notifications when your personal loan and Credit card payments are due
  • Stay up to date with our latest offers

ATM Network

HSBC ATM network gives you a flexible way to manage your cash with convenient transactions e.g. withdrawals, deposits or transfers.

Features and Benefits

  • Quickly and conveniently check your account balance and transactions
  • Cash withdrawals at HSBC ATMs (no fee) and at more than 12,000 Visa/Plus ATMs (fee applicable) in Vietnam
  • Free cash deposits at HSBC Multifunction ATMs
  • Free transfers between HSBC accounts in Vietnam

Phone banking

HSBC's Automated Telephone Banking service, accessible via our Customer Service Center (84 28) 37 247 247, enables you to manage your daily finances quickly, securely and conveniently. 

Features and Benefits

  • Hear instant balances and recent transactions of your Accounts and Credit Cards
  • Enjoy the convenience of transferring funds between your own accounts at HSBC
  • Track your HSBC Personal Instalment Loan application status
  • Pay your HSBC Credit Card bill
  • Learn about HSBC’s exciting new promotional programmes

Over the counter

Cash deposits and withdrawals

  • Fast, one-stop service.
  • Long business hours: open from 8am to 5pm. Open during lunch.
  • Make cash deposits or withdrawals from Current Accounts/ Savings Accounts conveniently

Currency exchange

  • Exchange and cross exchange a broad range of foreign currencies.
  • Wide range of currencies available: USD/EUR/GBP/AUD/CAD/HKD/SGD/JPY


Inward remittance to customers’ accounts/ when receiving cash over the counter or outward remittance to others for payment or other purposes.

Features and Benefits

  • Quick, secure and convenient
  • Competitive remittance fees
  • Wide range of remittance currencies
  • More secured and time-saving with Smartform