HSBC would like to inform you that Verified by Visa/ Mastercard SecureCode service will undergo system change on the new registration and password reset function in Internet Banking.
Effective from 01 June 2020, for Verified by Visa/ Mastercard SecureCode concern, you will have to call our Contact Center using the following number:
- Personal banking customers: +84 28 37 247 247 (the South) or +84 24 62 707 707 (the North), operating 24/7
- Platinum Credit Cardholders: +84 28 37 247 248, operating 24/7
- Premier customers: +84 28 37 247 666, operating 24/7
Check our list of frequently asked questions for quick answers to all your queries.