HSBC Vietnam Mobile Banking app | Ways to Bank

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HSBC Mobile Banking

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Do your banking anywhere

Stay in control of your finances easily with our HSBC Mobile Banking app. Whether you're checking your balances or transferring money, the app lets you do your banking wherever you are.

Why you'll want the app

Keep a close eye on your transactions

Watching your incomings and outgoings couldn't be easier, as you can check your account balances and recent transactions quickly
Move money with ease

Send money to your saved payees and new payees in just a few seconds. Transferring money between your own accounts is even easier
Security you can rely on

Mandatory biometric verification for certain transactions to add a layer of security and comply with State Bank regulations.

Key app features

Check out some of key features of our mobile app:

Instant transfer NAPAS 247

Real-time sending and receiving anytime, anywhere
Bill Payment

Pay your bills easily anytime, anywhere with your mobile device
Change contact details

Add/edit your phone numbers (mobile phone, home or work phone), email address fast and easy
Push notifications

Get instant updates on your credit card spending activity sent straight to your mobile phone

Real-time fund transfers using QR code

Transfer in just a few simple steps by scanning your payee’s VietQR code.
Spend Instalment

Convert your Credit Card spend into affordable monthly instalments
Card Activation

Instantly activate your credit card in just a few simple clicks
Pay with Points

Redeem your Reward Points to make payment for your credit card & immediately increase your available limit

Biometric authentication and international transfers are now live

Enjoy secure and seamless transfers with the latest HSBC Vietnam app. From September 2025:

All transfers, including international, can be made on the app
Biometric verification adds an extra layer of security

What you will need:

Vietnamese citizens: chip-based ID + VNeID level 2
Foreign customers: valid passport

Find out more

Manage your cards on the go

Take charge of your card management with our app features, designed for convenience and security.

Activate your new credit/debit cards directly in the app
Reset your credit or debit card PIN with ease
Temporarily block or unblock your credit/debit cards in seconds

Explore now

Get the app

Already use Online Banking?

Download the app and use it straightaway.

Available on iOS version 15 and above and Android version 11 and above.

HSBC Vietnam app does not support any beta or unofficial releases for iOS and Android.

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QR code for HSBC Mobile Banking App to Apple app store

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QR code for HSBC Mobile Banking App to Google play store

Don't have Online Banking?

You need to register for Online Banking before you can use the HSBC Mobile Banking app.

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Frequently asked questions

Below are the transfer limits applied on HSBC Vietnam App:

Daily transfer limit
Transaction category	Default daily limit⁽¹⁾	Maximum daily limit⁽²⁾
Linked account transfers	VND4,000,000,000	VND4,000,000,000
Transfers to registered payee	VND2,000,000,000	VND2,000,000,000
Transfers to non-registered payee	VND1,000,000,000	VND1,000,000,000
Transfer involving foreign exchange⁽³⁾	VND1,500,000,000	VND1,500,000,000
Global transfer⁽⁴⁾ to your HSBC global accounts	USD 100,000 Or any currency equivalent	USD 100,000 Or any currency equivalent
Global transfer to other HSBC accounts	USD 50,000 Or any currency equivalent	USD 50,000 Or any currency equivalent
Bill payments	VND100,000,000	VND100,000,000

Below are the transfer limits applied on HSBC Vietnam App:

Daily transfer limit
Transaction category	Linked account transfers
Default daily limit⁽¹⁾	VND4,000,000,000
Maximum daily limit⁽²⁾	VND4,000,000,000

Transaction category	Transfers to registered payee
Default daily limit⁽¹⁾	VND2,000,000,000
Maximum daily limit⁽²⁾	VND2,000,000,000

Transaction category	Transfers to non-registered payee
Default daily limit⁽¹⁾	VND1,000,000,000
Maximum daily limit⁽²⁾	VND1,000,000,000

Transaction category	Transfer involving foreign exchange⁽³⁾
Default daily limit⁽¹⁾	VND1,500,000,000
Maximum daily limit⁽²⁾	VND1,500,000,000

Transaction category	Global transfer⁽⁴⁾ to your HSBC global accounts
Default daily limit⁽¹⁾	USD 100,000 Or any currency equivalent
Maximum daily limit⁽²⁾	USD 100,000 Or any currency equivalent

Transaction category	Global transfer to other HSBC accounts
Default daily limit⁽¹⁾	USD 50,000 Or any currency equivalent
Maximum daily limit⁽²⁾	USD 50,000 Or any currency equivalent

Transaction category	Bill payments
Default daily limit⁽¹⁾	VND100,000,000
Maximum daily limit⁽²⁾	VND100,000,000

Per-transaction limit

The per-transaction limit via ‘Scan QR code’ feature and Instant Transfer NAPAS 247 to non-HSBC payees ranges from VND2,000 to VND499,999,999
Other transfer methods are not limited per transaction but limited by transaction day

Guidance to change your daily online transfer limits:

To change your daily online transfer limits, you can:

Option 1: send your request through our secure messages in Online Banking by following these steps:

Find 'Secure messages' under 'Quick links'.
Select 'Send us a message'.
Choose 'PIB daily transaction limit revision' from the dropdown list.
Enter your detailed instructions in the message and select 'Send'.

Option 2: visit your nearest branch / transaction office

If you need further assistance, visit your nearest branch / transaction office or call our Contact Center for more information.

Notes:

Default daily limit is set by default when a customer opens an online banking profile.
Maximum daily limit: a customer can request to increase the daily transfer limit up to this amount.
This limit applies to the total of all online transactions with foreign currency conversions during the day.
Global Transfer is a service exclusively for Premier customers.

We regularly perform maintenance to improve your digital banking experience. For the most up-to-date schedule and details of any upcoming maintenance, please visit our Maintenance Updates page.

The HSBC Mobile Banking app is designed specifically for ease of use on mobile devices. Your phone's built-in features like touchscreens are used and information is properly formatted for a smaller screen.

iPhone, iPad and iPod Touch with iOS version 15 or above
Mobile handsets with Android OS version 11 or above
Android tablets with Android OS version 11 or above and a display screen size of 7" or larger

You can continue to use your current version of the HSBC Vietnam app until 17 September 2025. If you do not update your device's operating system to Android version 11 or iOS version 15 or above, you will no longer be able to use the HSBC Vietnam app.

If you don't have a compatible device, please contact us for more help.

Read all mobile banking FAQs to learn more about the frequently asked questions of our mobile banking services

HSBC Mobile Banking App

Do your banking anywhere

Why you'll want the app

Key app features

Biometric authentication and international transfers are now live​

Manage your cards on the go

Get the app

Already use Online Banking?

Don't have Online Banking?

Frequently asked questions

What’s my online transfer daily limit and how do I change it?

When is the mobile app scheduled for maintenance?

How is Mobile Banking different to Online Banking?

What mobile devices does the HSBC Vietnam app support?

What will happen if I don't update the operating system to Android 11/ iOS 15 or above?

Biometric authentication and international transfers are now live