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How to open a bank account online

Opening a bank account online is now faster and more convenient than ever, thanks to our mobile-friendly technology.

If you're a Vietnamese citizen aged 18 or older, you can easily open your account through the HSBC Vietnam mobile app.

It takes just minutes with our eKYC (electronic Know Your Customer) verification process and enables you to open an account online without going to the bank.

What you need before you start

Bank account opening requirements are determined by the regulations of the State Bank of Vietnam and each bank's specific policies.

When opening an HSBC account online, take a moment to review the process, gather the necessary information, and ensure your details are accurate.

To be eligible, you must:

  • Be a Vietnamese citizen aged 18 or older
  • Have a valid Vietnamese Citizen's Identity Card with at least 60 days of validity remaining
  • Have the VNeID app successfully activated on your phone
  • Be opening the account for yourself (not on behalf of someone else)

Important note

Online account opening is currently only available for new Vietnamese customers who don't already bank with HSBC Vietnam. The account will be opened in Vietnamese dong (VND).

This service applies to customers signing up for HSBC Payroll Offers or HSBC Premier, allowing them to enjoy a range of financial benefits.

How many types of bank accounts are there?

HSBC Vietnam offers a range of accounts to suit different financial needs. 

  • Perfect for everyday transactions, offering secure banking, free debit cards, and multi-currency support. You can also open a payment account and access additional payment cards to enjoy attractive incentive programmes.
  • Ideal for building your savings, featuring competitive interest rates.

How to open your HSBC account online

Ready to open an account online without going to the bank? Follow these 6 simple steps to begin your HSBC account application quickly and easily:

  1. Download the HSBC Vietnam app from Apple Store (iOS) or Google Play (Android)
  2. Select 'New customer' when prompted
  3. Choose your preferred account type
  4. Complete identity verification by capturing your Vietnamese ID card and taking a selfie
  5. Fill in your personal information
  6. Complete the registration process with guidance from HSBC staff

What happens after you apply?

Once you've submitted your application, your account will be reviewed and approved.

You'll receive your free HSBC debit card, gain access to HSBC Online Banking and mobile app features, and enjoy the ability to make local and international transfers.

Other ways to open your HSBC account

If you can't open an account online, you can visit your nearest HSBC branch or transaction office for assistance. This service is particularly helpful for foreigners living in Vietnam or existing HSBC customers looking to open additional accounts.

To open an account in branch, you'll need to bring one or more of the following: 

  • Citizen Identity Card
  • ID card with chip
  • Passport (for foreigners) with valid visa
  • Employment contract or equivalent documents

All documents submitted must have at least 60 days of validity remaining, and you'll need to provide VNEID level 2 for biometric information.

Ready to open a bank account online?

Are you a Vietnamese citizen and new customer? You can download the app to apply. Request a call back if you already bank with us, or you're a foreigner residing in Vietnam.

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