International VISA Debit Cards | Apply bank card

Convenience in your pocket

Take advantage of convenient cashless payments and easy access to cash with HSBC Debit Card, plus exclusive discounts and privileges.

Apply now for HSBC Debit Cards

Free of charge

Enjoy free cash withdrawals at HSBC and VISA/Plus ATM network in Vietnam, as well as free issuance of your first card and free card renewals.

Convenience around the world

Make purchases online and at in-store merchants POS, both locally and overseas with ease, and get worldwide access to ATMs with the HSBC/VISA/PLUS® logo.

Secure transactions and personal control

With contactless payment, your card never leaves your hand. You can stay in control by turning online and overseas POS transactions on or off.

Exclusive offers and discounts

Enjoy Privilege Club offers and great discounts from home&Away.

Fees and limits

This table details the fees, daily and transaction limits and exchange rate that will apply to your HSBC Debit Card. For the full and most up-to-date details, please refer to our personal banking tariffs (PDF) and Debit Card Limits (PDF).
Type of fee or limit	Details
Annual fee	No annual fee on the card
First issuance fee and expired physical card replacement fee	Free
Card replacement fee	VND110,000 per card
Daily cash withdrawal limit	VND20,000,000 per day*
Daily transfer limit by card (between linked accounts)	VND100,000,000 per day*
Daily transfer limit to other HSBC accounts in Vietnam by card	VND50,000,000 per day*
Daily payment limit (including point of sale, contactless and online)	VND100,000,000 per day*
Contactless transaction limit	VND2,000,000 per transaction*
Administration fee for overseas transactions	4% of transaction amount
Exchange rate	If the withdrawn/transaction currency differs from the currency of the cardholder’s account, the exchange rate set by HSBC at the time of the withdrawal/transaction will be applied
Other fees	See more at our personal banking tariffs (PDF)

This table details the fees, daily and transaction limits and exchange rate that will apply to your HSBC Debit Card. For the full and most up-to-date details, please refer to our personal banking tariffs (PDF) and Debit Card Limits (PDF).
Type of fee or limit	Annual fee
Details	No annual fee on the card

Type of fee or limit	First issuance fee and expired physical card replacement fee
Details	Free

Type of fee or limit	Card replacement fee
Details	VND110,000 per card

Type of fee or limit	Daily cash withdrawal limit
Details	VND20,000,000 per day*

Type of fee or limit	Daily transfer limit by card (between linked accounts)
Details	VND100,000,000 per day*

Type of fee or limit	Daily transfer limit to other HSBC accounts in Vietnam by card
Details	VND50,000,000 per day*

Type of fee or limit	Daily payment limit (including point of sale, contactless and online)
Details	VND100,000,000 per day*

Type of fee or limit	Contactless transaction limit
Details	VND2,000,000 per transaction*

Type of fee or limit	Administration fee for overseas transactions
Details	4% of transaction amount

Type of fee or limit	Exchange rate
Details	If the withdrawn/transaction currency differs from the currency of the cardholder’s account, the exchange rate set by HSBC at the time of the withdrawal/transaction will be applied

Type of fee or limit	Other fees
Details	See more at our personal banking tariffs (PDF)

*depending on the available balance in the account

What you need to know

Who can apply

To apply for an HSBC debit card, you must:

be at least 18 years old
be a Vietnamese citizen or a foreigner residing in Vietnam with:

at least 12 months of current residency validity, proven by visa, visa equivalent documents, or a work permit; and,
at least 2 months of remaining residency validity, proven by visa or visa equivalent documents (a work permit is not accepted for this requirement).

You will need to activate your HSBC Debit Card before you can use it. You can then manage your card through online banking or the HSBC Vietnam app.

Guidance to activate your card

1. A request form in any means accepted by the bank.

2. Identity document (mandatory):

Vietnamese customers: citizen identity card / ID card with chip integrated
Foreign customers: passport with valid entrance visa to Vietnam (or equivalent documents)

3. Proof of residence period for 12 months or more (only mandatory for foreign customers): visa (or equivalent documents) or work permit issued by competent authority.

4. Biometric information (mandatory): you need to visit a branch or transaction office for this (or follow the guidance from the bank if available).

Please note: all documents submitted must have at least 2 months (60 days) remaining validity. The debit card will be suspended if any of these documents or information expires or becomes invalid:

ID or passport
Visa (or equivalent documents) - for foreign customers only
Biometric information

Got questions on specific documents? Contact us.

Ready to get started

Download the app to apply

Open your account with an HSBC debit card quickly and securely via the HSBC Vietnam app, if you're a Vietnamese citizen who has never banked with us.

Scan the QR code to download the HSBC Vietnam app.

Open your account with an HSBC debit card quickly and securely via the HSBC Vietnam app, if you're a Vietnamese citizen who has never banked with us.

Get the app

Apply through other channels

You can visit our nearest branch or transaction office, or leave your contact details for a call back if you are:

a Vietnamese citizen who is already banking with us; or,
a foreigner residing in Vietnam (both new and existing customers).

Request a call back

Frequently asked questions

To activate your HSBC debit card, please choose one of three options.

Option 1: Log in to the HSBC Vietnam app, then:

Step 1: Select the relevant bank account and navigate to 'Manage cards’

Step 2: Check and read all the information shown on screen, then tap on ‘Activate card’

Step 3: Your card is active. You will receive a notification by email and SMS.

Option 2: Send an SMS from your registered phone number to 8066 with syntax:

HSBC_KHDC_LAST 4 DIGITS OF THE CARD NUMBER_LAST 6 CHARACTERS OF PASSPORT.

Important notes:

“_” is a space. Example : HSBC KHDC 1234 098765

SMS to 8066 is available on mobile phone numbers from Mobifone, Vinaphone, Viettel and Vietnamobile networks, from 8am to 5pm, Monday-Friday

SMS fee: VND 1,000 per SMS

Option 3: Use your PIN to make a transaction at any ATM with the VISA/PLUS® logo (24/7).

To get your PIN to use in ATMs:

For renewal or replacement cards with the existing card number: you may continue to use your current PIN
For new or replacement cards with a new card number: there are 2 ways to get your PIN

Option 1: Set your own PIN on the HSBC Vietnam app.

If you have the HSBC Vietnam App and have activated your card, log in to the app, then:

Step 1: Select the relevant bank account and navigate to 'Manage cards’.
Step 2: Tap ‘Reset PIN’.
Step 3: Enter a new PIN and complete the authentication.
Step 4: You have successfully reset your PIN! A notification will be sent via email and SMS.

Option 2: Send SMS to 8066 (SMS fee: VND 1,000/ SMS)

Send SMS from your registered mobile number with HSBC with this syntax:

HSBC DC_LAST 4 DIGITS OF CARD NUMBER_LAST 6 CHARACTERS OF PASSPORT
(Include a space between "HSBC" and "DC")

Important notes:

You should delete the PIN you received via SMS right away and delete the SMS you received from the bank
PIN via SMS is available on mobile phone numbers from Mobifone, Vinaphone, Viettel, Vietnamobile network
For mobile phone numbers other than the above networks, or overseas mobile phone numbers, or mobile phone numbers newly updated with HSBC within 30 days or other cases where the service is not available, call our Contact Center for help
SMS PIN is delivered one time only – HSBC will not resend the PIN
To reset the PIN for your card, please read 'How do I request a PIN reset for my HSBC Debit Card?'
When you change your phone number, please update the new phone number registered with the Bank, and only use the phone number registered with the Bank to request your PIN via SMS

Please choose one of four options to reset the PIN of your HSBC Debit Card:

Option 1: If you have the HSBC Vietnam App, log in to the app then:

Step 1: Select the relevant bank account and navigate to 'Manage cards’
Step 2: Tap ‘Reset PIN’
Step 3: Enter a new PIN and complete the authentication
Step 4: You have successfully reset your PIN! A notification will be sent via email and SMS

Option 2: Send an SMS to 8066* from your registered phone number, with the following syntax:

HSBC DC_LAST 4 DIGITS OF CARD NUMBER_LAST 6 CHARACTERS OF PASSPORT (SMS fee: VND 1,000/SMS).

(*) SMS to 8066 is available on mobile phone numbers from Mobifone, Vinaphone, Viettel, Vietnamobile network.

Option 3: Send a request via your Online Banking Secure Mailbox, with the subject "Reset debit card/telephone banking PIN".

Option 4: Visit your nearest HSBC Branch or Transaction Office to request a PIN reset.

Important notes when using options 2, 3 or 4:

Once the request is processed, the Bank will send an SMS to your registered phone number. Please follow the instructions in the SMS sent from HSBC to receive your new PIN
Please immediately change the PIN you received via SMS and delete the SMS you received from the Bank
PIN via SMS is available on mobile phone numbers from Mobifone, Vinaphone, Viettel, Vietnamobile network
For mobile phone numbers other than the above networks, or overseas mobile phone numbers, or mobile phone numbers newly updated with HSBC within 30 days or other cases where the service is not available, call our Contact Center for help
SMS PIN is delivered one time only – HSBC will not resend the PIN
When you change your phone number, please update the new phone number with the Bank, and only use the phone number registered with the Bank to request a new PIN via SMS

You can temporarily block your debit card and then unblock it any time from your HSBC Vietnam app by following these steps:

Block your card temporarily

Step 1: Select the relevant bank account and navigate to 'Manage cards’.

Step 2: Turn on the toggle ‘Block card temporarily’.

Step 3: Carefully read the 'Important Information'.

Step 4: Select 'Block card temporarily' to confirm.

Step 5: The card is temporarily blocked successfully when the confirmation screen appears. You will receive a notification by email or text message about the temporary card block.

Unblock your card

Step 1: Select the relevant bank account and navigate to 'Manage cards’.

Step 2: Turn off the toggle ‘Block card temporarily’.

Step 3: The card is unblocked successfully when the confirmation screen appears. You will receive a notification via email or text message about the card unblock.

Important notes:

This is not a permanent block. If your card is lost, stolen or compromised, please call us immediately. We'll permanently block your card and help you order a replacement.
You cannot use this function to unblock your card if it's been blocked by the Bank. In this situation, you'll need to contact us.

Yes. The account status is not affected by changes in the debit card status. As long as your account remains active, you can continue using it even if your debit card has been blocked or temporarily blocked.

The 'temporarily block card' feature on the app operates separately from the block initiated by the Bank. This means:

The 'temporarily block/unblock card' feature on the app can only be performed by the customer. The HSBC Contact Center cannot unblock a card that has been temporarily blocked through the app on your behalf.
On the other hand, a block initiated by the Bank will cause the card to temporarily disappear from the app, meaning customers cannot unblock it using the HSBC Vietnam app. A block from the bank may occur because you requested it through the HSBC Contact Center or from the bank’s product management process.

Read the full FAQs

HSBC Debit Card

Convenience in your pocket

What you'll get with your HSBC Debit Card

Free of charge

Convenience around the world

Secure transactions and personal control

Exclusive offers and discounts

Fees and limits

What you need to know

Who can apply

Using your card

Required documents and information

Important documents

Ready to get started

Download the app to apply

Apply through other channels

Frequently asked questions

How do I activate my new HSBC debit card?

How can I get my Debit Card Personal Identification Number (PIN)?

How do I request a PIN reset for my HSBC Debit Card or HSBC Visa Platinum Debit Card?

How do I temporarily block or unblock my HSBC Debit Card?

Can I continue using my account after my debit card has been blocked by the Bank or temporarily blocked by me? How does the 'temporarily block/unblock card' feature on the app work?

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